Refund policy

At Label Los Angeles, all of our shirts are made-to-order to ensure the highest quality and uniqueness of each piece. Because of this, we do not offer refunds or exchanges except under specific circumstances.

Non-Refundable Items:

• Since all items are custom printed upon order, refunds or cancellations cannot be processed once your order has been placed.

Size Concerns:

• We understand that sizing can be tricky. If your shirt doesn’t fit as expected, please contact us within 3 days of receiving your order at 411@labellosangeles.com.
• To be eligible for a resolution, the item must be in its original condition, unworn, and unwashed. We will work with you to determine the best solution, which may include issuing a replacement for a different size.

Defective or Damaged Items:

• If your order arrives damaged please email 411@labellosangeles.com within 1 Day of receiving it with a description and photo of the issue. We will be happy to provide a replacement at no additional cost.

We strive to provide exceptional service and ensure you love your Label Los Angeles purchase. If you have any questions about our refund policy, feel free to reach out to us—we’re here to help!